Outsourcing

Outsourcing | News, how-tos, features, reviews, and videos

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Atos to modernise WA Health in $124M Oracle deal

Global IT services provider Atos has won a five-year contract to overhaul the Western Australian Department of Health’s (WA Health) legacy infrastructure.

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The 11 biggest issues IT faces today

From securing IoT to retraining IT talent to finding new revenue streams, CIOs have more than their share of concerns keeping them up at night.

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11 outsourcing myths debunked

Outsourcing has evolved — and so too have the misconceptions around what makes a successful sourcing partnership in the digital era.

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Outsourcing remains strategic in the digital era

Companies racing to digitalize their businesses are adopting cloud computing at a rampant rate. But traditional outsourcing also remains a crucial option for CIOs looking to free up valuable IT resources.

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What is outsourcing? Definitions, best practices, challenges and advice

Outsourcing can bring big benefits to your business, but there are significant risks and challenges when negotiating and managing outsourcing relationships. Here, we break down everything you need to know to ensure your IT outsourcing...

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15 famous ERP disasters, dustups and disappointments

It's no wonder ERP has such a bad reputation: The history surrounding the complex and expensive enterprise software market is packed with tales of vendor mud-slinging, outrageous hype and epic failures.

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What is an SLA? Best practices for service-level agreements

A service-level agreement (SLA) defines the level of service you expect from a vendor, laying out the metrics by which service is measured, as well as remedies or penalties should agreed-on service levels not be achieved. It is a...

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How to get the most from a managed IT services provider

As the managed services provider market matures, CIOs should resist the urge to go with the lowest-cost provider in favor of partners that understand your business and can help you achieve strategic goals.

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