Sarah K. White

Senior Writer

Sarah White is a senior writer for CIO.com, covering IT governance, hiring & staffing, and IT jobs.

16 organizations for women in tech

17 worthwhile conferences for women in tech

17 worthwhile conferences for women in tech

If you support diversity and inclusion for women in technology fields, here are 17 conferences you won’t want to miss.

What is TQM? A company-wide strategy for customer satisfaction

What is TQM? A company-wide strategy for customer satisfaction

Total quality management (TQM) helps bring your entire organization together with one main goal: continually improving processes and products to ensure customer satisfaction.

What is Kanban? Workflow management simplified

What is Kanban? Workflow management simplified

Kanban helps organizations focus on specific tasks until completion. This simple workflow management system is an effective method for fostering collaboration and productivity.

IT asset management (ITAM): A centralized approach to managing IT systems and assets

IT asset management (ITAM): A centralized approach to managing IT systems and assets

Companies rely on a wide range of technology for day-to-day business. A strong ITAM strategy will help you oversee and optimize the full lifecycle of each individual piece.

What is process improvement? A business methodology for efficiency and productivity

What is process improvement? A business methodology for efficiency and productivity

A broken business process can cost your business time and money. But pinpointing exactly where a process breaks down — and where it can be improved — isn’t an exact science.

6 tips for ITIL implementation success

6 tips for ITIL implementation success

ITIL adoption requires more than software and tools. You need a bold strategy that aligns IT service with corporate goals and encourages employee and stakeholder buy-in.

What is ITSM? Managing IT to serve business needs

What is ITSM? Managing IT to serve business needs

IT service management (ITSM) is a set of policies, processes and procedures that helps businesses build structure around the lifecycle of IT services, from creation to management and upkeep.

15 leadership certificate programs to boost your career

15 leadership certificate programs to boost your career

Leadership training can help you hone the skills necessary to succeed in high-level positions. These in-person and online certificate programs can help you develop the optimal leadership qualities for your organization and career.

What is Kaizen? A business strategy focused on improvement

What is Kaizen? A business strategy focused on improvement

Kaizen offers a more holistic approach than most IT frameworks in that it aims to improve everything in your organization from people to processes to products.

7 IT salary and hiring trends for 2019

7 IT salary and hiring trends for 2019

The IT industry continues to face a talent shortage, but businesses are getting creative to fill the necessary skills gaps for successful digital transformation.

What is Lean Six Sigma? Blending methodologies to reduce waste and improve efficiency

What is Lean Six Sigma? Blending methodologies to reduce waste and improve efficiency

Lean and Six Sigma are the perfect pair when it comes to improving customer value by reducing waste, boosting productivity and reducing defects and variations in products and services.

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