Matthew Finnegan

Senior Reporter

Matthew Finnegan covers collaboration and other enterprise IT topics for Computerworld. He joined IDG in January 2013 and is based in Sweden.

Atlassian expands Jira Service Desk to non-IT biz teams

Atlassian expands Jira Service Desk to non-IT biz teams

The software, initially designed to help IT teams track and resolve service requests, can now be configured for use in non-tech areas such as HR and legal.

Zoho launches WorkDrive to put greater focus on teamwork

Zoho launches WorkDrive to put greater focus on teamwork

Zoho’s new file management system will replace Zoho Docs and serve as the underlying document storage platform for all of the company’s 40-plus apps.

Cortana can now read emails out loud in Outlook for iOS

Cortana can now read emails out loud in Outlook for iOS

The AI-powered voice assistant will also help schedule meetings, as Microsoft continues to reposition Cortana as a powerful enterprise assistant.

Microsoft Teams gets private channels, email integration with Outlook

Microsoft Teams gets private channels, email integration with Outlook

Microsoft’s work stream collaboration platform is getting a slew of updates, including the long-awaited private channels and new IT admin controls.

Trello looks to streamline tasks with template galleries, automation

Trello looks to streamline tasks with template galleries, automation

New community templates showcase how customers are using Trello to manage workflows, as Atlassian boasts its has reached 50M registered users.

Slack adds app home screen, better app discoverability

Slack adds app home screen, better app discoverability

The collaboration software vendor is hoping to make it easier for developers to build apps for its platform, and help users find those apps once they're released.

Slack rolls out new Salesforce integrations, launches Workflow Builder

Slack rolls out new Salesforce integrations, launches Workflow Builder

The team collaboration software vendor has also made its Workflow Builder app available following customer trial.

Asana adds workflow automation, voice transcription

Asana adds workflow automation, voice transcription

The company hopes to cut down on “work about work” with new automation features that include a mobile optical computer recognition tool for digitizing text from images.

Facebook sends its Portal smart display to work

Facebook sends its Portal smart display to work

A new Workplace app for Portal is among a raft of features announced at this week’s Flow user conference.

Dropbox launches Spaces, its ‘smart’ collaboration workspace

Dropbox launches Spaces, its ‘smart’ collaboration workspace

Dropbox hopes to become a central tool for employee productivity and collaboration with Dropbox Spaces, which launched alongside several other updates.

How to roll out the right tech for frontline workers

How to roll out the right tech for frontline workers

Corporate spending on hardware for non-office workers is on the rise as companies look to boost productivity and reduce errors. With that in mind, Gartner analyst Rob Smith offered advice at this month’s Digital Workplace Summit on...

Oracle launches AI voice assistant for its business app suite

Oracle launches AI voice assistant for its business app suite

During its OpenWorld event this week, the company also unveiled plans to have its Digital Assistant integrate with Microsoft’s Teams collaboration platform.

Zoho One gets new workflow management app, telephony features

Zoho One gets new workflow management app, telephony features

Hoping to attract more mid-size and enterprise customers, Zoho is adding a number of features to its software suite, including a blockchain time-stamp feature in Zoho Sign.

Atlassian adds free tiers for Jira and Confluence

Atlassian adds free tiers for Jira and Confluence

The Australian software firm is also adding premium tiers for Jira and Confluence users, part of its plan to entice more customers onto its cloud services.

Google delays Hangouts migration deadline for G Suite customers

Google delays Hangouts migration deadline for G Suite customers

The company now plans to start shutting down the classic Hangouts app in June 2020 as customers transition to the Hangouts Chat and Meet tools.

Slack touts ‘announcement channels’ for team update broadcasts

Slack touts ‘announcement channels’ for team update broadcasts

The company also rolled out new APIs to make it easier for admins to manage and automate some functions in larger deployments.

Cisco to bring voice transcription to Webex with Voicea buy

Cisco to bring voice transcription to Webex with Voicea buy

The Voicea acquisition is part of a “cognitive collaboration” initiative as Cisco revamps its collaboration software and eyes new AI capabilities.

Slack beefs up mobile security controls for Enterprise Grid

Slack beefs up mobile security controls for Enterprise Grid

The latest updates to security controls for Slack’s enterprise-grade collaboration app are designed to make it easier to manage data on a range of devices.

Asana’s Workload tool aims to prevent worker burnout

Asana’s Workload tool aims to prevent worker burnout

The new feature gives managers an all-in-one view of employees’ project workloads and lets them reassign or reschedule tasks accordingly.

Mattermost makes case for open source as team messaging market booms

Mattermost makes case for open source as team messaging market booms

The self-hosted workplace messaging tool could gain traction with large organizations that must meet strict compliance requirements.

Load More