GOVERNMENT

Social Security Administration to award massive network deal

Aug 25, 2010 03:52 pm | Network World
by Carolyn Duffy Marsan

The Social Security Administration says it will announce in September a new award for data networking services, jumpstarting a critical IT project that has been delayed for more than a year following a successful -- but secretive -- legal protest of the original awards.

VA disconnects Sprint voice, data services

In June 2009, SSA awarded two data networking services contracts through the U.S. government telecommunications program known as Networx Universal. SSA chose Verizon Business as its primary data services provider and AT&T as its secondary carrier. A month later, failed bidder Qwest Government Services protested these awards to the General Accounting Office, which sustained the protest in October 2009.

For more than a year, SSA has been quiet about its WAN plans. Now SSA says it is proceeding with its efforts to migrate its data services to the Networx program.  

"Social Security is in the process of complying with GAO's corrective action request and expects an announcement of a new award determination by the end of FY 2010," an agency spokeswoman said in a written response to questions from Network World.

SSA has a massive network that links its headquarters outside of Baltimore, Md., with 10 regional offices and 1,300 field offices located in all 50 states, Puerto Rico, the Virgin Islands and Guam. The agency also operates 37 call centers and six payment processing centers. It has approximately 62,000 employees.

SSA's new data networking services deal is expected to include MPLS), Frame Relay, ATM , IP, VPN and fixed satellite services.

How SSA will move forward with its data networking services has prompted curiosity across the federal IT market. The General Accounting Office never released a public version of its decision to uphold the Qwest protest, so industry observers aren't sure what problems existed with the original awards.

Ray Bjorklund, a senior vice president with consulting firm FedSources, of McLean, Va., says he was "scratching my head why I couldn't find the full text of the GAO bid protest decision…For whatever reason, there was never a public version of the decision and…it remains under protective order." Bjorklund referred to the SSA WAN deal as an "intrigue."

SSA, meanwhile, says it needs to transition both its wide area network and toll-free voice services to the Networx contract from the predecessor program, FTS 2001, which expires in June 2011. "We are 87% complete with the transition from FTS 2001 to Networx," according to the SSA spokeswoman.

SSA chooses Level 3 for wavelength services

SSA has shown that it is willing to be innovative in its approach to networking, purchasing leading-edge services from smaller carriers.

Last week, SSA awarded a three-year $3.8 million contract to Level 3 Communications to provide 10 gigabit/sec wavelength solutions between its data center in Baltimore and a back-up facility in Durham, N.C. SSA awarded the Level 3 contract through the Networx Enterprise program, which is a companion to Networx Universal.