Warner Bros. offers full refunds for still-broken Batman: Arkham Knight PC

It's like a trainwreck crashed into another trainwreck and made a trainwreck baby.

Batman: Arkham Knight

I thought the whole Batman: Arkham Knight debacle was over, but the weekend brought with it a new twist: Refunds. Refunds for everyone (on Steam, at least) who wants one.

WB re-released the PC version last week and while I still thought it was sort-of broken, it at least ran well enough on my system to be playable. Others? Not so lucky. Even after four months of ostensibly fixing the game, a whole bunch of people still had complaints—from the game not launching to the same ol’ stuttering issues we saw back in June. The Steam forums have been in uproar all week.

As a result, WB is now stepping up and offering refunds to anyone who bought the game and/or season pass through Steam, regardless of how long they’ve owned Arkham Knight or how much they’ve played it. Here are the details, as per WB’s official post:

“We are very sorry that many of our customers continue to be unhappy with the PC version of Batman: Arkham Knight. We worked hard to get the game to live up to the standard you deserve but understand that many of you are still experiencing issues.

Until the end of 2015, we will be offering a full refund on Batman: Arkham Knight PC, regardless of how long you have played the product. You can also return the Season Pass along with the main game (but not separately).”

Yes, this does technically mean you can beat the game and still get a refund. Yes, that’s sort of a scumbag move. No, I won’t tell on you.

WB does go on to promise continued patches for the game, but ends on this ominous note:

“For those of you that hold onto the game, we are going to continue to address the issues that we can fix and talk to you about the issues that we cannot fix.”

Emphasis on “the issues that we cannot fix.” That’s uh...that doesn’t sound good. We’ll keep you updated if we learn anything more.

This story, "Warner Bros. offers full refunds for still-broken Batman: Arkham Knight PC" was originally published by PCWorld.

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