Consumer Reports gave the $104,000 electric car a "worse-than-average" rating in its latest report about the predicted reliability of new vehicles based on a user survey that included more than 1,400 owners. Owners complained about problems with the drivetrain, power equipment, charging equipment, the giant iPad-like center console, and squeaks, leaks and rattles with the body and sunroof.
Other problems owners noted were inoperable wipers, leaking battery cooling pumps, out-of-alignment trunk and hatchback latches and persistent wheel-alignment issues.
Tesla shares plunged more than 15% Tuesday after Consumer Reports announced it was withdrawing its recommendation of the company's flagship Model S P85D electric sedan. The price of Tesla shares had climbed by the closing bell, but still ended the day down by 6.6%.
In two separate tweets, Musk said any problems mentioned in Consumer Reports' user reliability ratings were more related to early production Model S sedans and that they'd already been addressed in new models.
Musk then reiterated what Consumer Reports itself noted: Some 97% of people who own the car said they would buy it again.
"The acid test," Musk tweeted.
This story, "Elon Musk responds to Consumer Reports' negative rating of Tesla Model S" was originally published by Computerworld.