Southwest Airlines delayed hundreds of flights on Sunday due to unspecified technical issues affecting its website, mobile and reservation system.
Long lines were reported at numerous airports and travelers took to social media to air their frustrations (i.e., "I have spent the last past 7 hours flying in opposite direction because of your computer issue. I am fed up and tired.")
The company issued the following statement: "We’re experiencing technology delays on southwest.com, the Southwest Mobile app, and in reservations centers and airports systemwide today which are impacting future bookings and are requiring us to follow manual procedures with Customers as they arrive for travel. We’re asking Customers to arrive at least two hours prior to their scheduled departures to help minimize delays. We also advise Customers to utilize airport kiosks to print boarding passes and print bag tags when checking luggage."
Associated Press reported that Southwest did not say what caused the technical problem or when it might be resolved, though did say there was "absolutely no indication now" that the problems were the result of hack.
Back in 2013 Southwest experienced computer issues that forced it to ground dozens of flights.
Both United Airlines and American Airlines in recent months have experienced computer issues that have delayed flights and caused some people to miss flights. An iPad glitch caused headaches for American Airlines travelers earlier this year as well.
This story, "Southwest Airlines blames technical issues for major flight delays on Sunday" was originally published by Network World.